Updated: June 1, 2026
This privacy notice for PTS AI ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. For questions, contact us at team@ptsai.ai.
In Short: We collect personal information that you voluntarily provide when you request a demo or contact us.
The personal information we collect may include:
Sensitive Information. We do not process sensitive personal information.
Mobile & SMS Data: No mobile information, phone numbers, SMS opt-in data, or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties under any circumstances.
In Short: Some information is collected automatically when you visit our website, such as your IP address and browser characteristics.
We automatically collect certain information when you visit or navigate the Services. This includes:
In Short: We process your information to provide our Services, communicate with you, and improve your experience.
In Short: We may share information only in specific situations described below.
We do not sell or share personal information with third parties for their own marketing or promotional purposes.
We may use cookies and similar tracking technologies to collect and store information. You can set your browser to remove or reject cookies, though this may affect certain features of our Services.
We keep your personal information only as long as necessary to fulfill the purposes outlined in this notice unless a longer retention period is required by law. When no longer needed, we delete or anonymize your information.
We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old. Contact us at team@ptsai.ai if you believe we have collected data from a minor.
Withdrawing consent: You may withdraw consent at any time by contacting us at team@ptsai.ai.
Opting out of marketing: Click the unsubscribe link in any email, reply STOP to any SMS, or contact us directly. You will be removed from marketing lists immediately. We may still send service-related messages necessary for the administration of your account.
Cookies: You can set your browser to remove or reject cookies at any time.
We do not currently respond to DNT browser signals. If a tracking standard is adopted that we must follow, we will update this notice accordingly.
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, phone number, email, IP address, business name | YES |
| B. Protected classification characteristics | Gender, date of birth | NO |
| C. Commercial information | Transaction or payment information | NO |
| D. Biometric information | Fingerprints, voiceprints | NO |
| E. Internet or network activity | Browsing history, online behavior | NO |
| F. Geolocation data | Precise device location | NO |
| G. Audio, electronic, visual information | Call recordings related to our services | YES |
| H. Professional or employment-related information | Business contact details, job title | NO |
| I. Education information | Student records | NO |
| J. Inferences from personal information | Profile inferences | NO |
| K. Sensitive personal information | NO |
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months, and we will not do so in the future.
By submitting your phone number on our website, you expressly consent to receive text messages from PTS AI related to: demo scheduling and confirmations, appointment reminders, service updates, follow-up communications, and customer support.
Messages may be sent using automated systems, including Billy, our AI-powered calling assistant, which may initiate or assist in voice and text communications on behalf of PTS AI.
Message frequency may vary. Message and data rates may apply.
To opt out at any time, reply STOP to any message. After opting out, you will no longer receive SMS communications from us.
For help, reply HELP or contact us at team@ptsai.ai.
PTS AI does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes.
Our SMS communications use A2P 10DLC (Application-to-Person, 10-Digit Long Code) messaging, which is registered and verified with U.S. telecommunications carriers. All messages are sent from registered numbers associated with PTS AI and are compliant with applicable TCPA regulations and carrier guidelines.
Opt-in: Consent to receive SMS messages is obtained at the time you submit your phone number on our website. Your consent is documented and stored. You will not receive messages unless you have opted in.
Opt-out: You may opt out at any time by replying STOP. We honor all opt-out requests immediately.
PTS AI provides AI-powered outbound calling services. If you have opted in to receive communications from us or from a business using our platform, you may receive calls from an AI assistant. These calls:
Yes, we will update this notice as necessary to stay compliant with relevant laws, including TCPA, FCC regulations, and applicable state privacy laws. The updated version will be indicated by a revised date at the top of this page.
If you have questions or comments about this notice, please contact us: